You’ve probably been putting off that call to the foundation repair contractor even if you know something isn’t quite right with your home. See cracks on the walls and they’re getting bigger? Perhaps your doors are sticking or the floors have become uneven. Maybe you don’t even have no idea whom to call.
Like most other homeowners, your knowledge of foundation repair is probably limited, and you may be thinking of hiring people who can do the job competently as well as honestly. The good news is, there are many good companies to approach, but there are also a few cowboys that you need steer clear of by all means.
When planning to hire a certain foundation repair company, first consider the following:
Research Does It
Make sure to spend some time researching the background of the company you’re interested in. Read reviews about them, but only on popular consumer websites such as Yelp, Angie’s list, and the Better Business Bureau. Of course, you’ll want to check out their company website as well to know their history, specific location and other important details.
Referrals are still the best way to locate reputable service professionals, so start asking around. Perhaps they had some foundation work performed on their home in the recent past, or a friend of theirs. Discuss with them the referred company’s work quality, professionalism and price. People are usually eager to help by providing this kind of information.
If you want to be sure that you end up with the right foundation repair company, consider several options instead of focusing on one company at a time. After all, you need to be able to make comparisons before you can say that one particular company is the best.
Focus on the quality of the products they use. If your problems about piers, learn as much as you can about their foundation piers. As they always say, you get you pay for, and this is always true in terms of building foundation. Several companies provide cheap, low-standard products, and you have to stay away from them. Besides product quality, warranty is another thing you need to ask them about. This is probably the most crucial of all considerations and for obvious reasons. This should also be a main point of comparison when assessing your prospects.
How a company treats you on the phone when you make your first phone call reveals a lot about their customer service. Observe for courtesy and professionalism. If your initial inquiry was made through email, did they respond promptly? When they came to evaluate your property, were they friendly and patient with your questions? These are things you shouldn’t take for granted because you don’t want to maintain a business relationship with a company that doesn’t even value you as their customer.