Unified communications refers to a system of communication where all communication signals are conveyed over a single network platform. This includes the unification of video, voice, messaging and internet communication all being conveyed over a single line. When such a system is outsourced to a third party to manage and maintain, it becomes a hosted unified communications system. The current world is experiencing a hyper-connectivity that has not been seen before. This is what makes the unified communications necessary for success in doing business. Making use of a hosted unified communications protocol has numerous advantages for the company. The following are some of these benefits.
The business spends less on capital investment. Making use of a hosted unified communications service provider means that you won’t have to incur the initial cost of purchasing and setting up the components of the system. These expenses are covered by the service provider in their entirety. All you have to cater for I terms of finances is the service charge expected by the service provider and also the appliances you will need to connect to the system from your end. These expenses are just a drop in the ocean when likened to what is needed to install the whole system and keep it running round the clock.
It’s easy to either upgrade or downgrade. Technology is changing at such an alarming rate that it’s very difficult to predict what will work five years from now and what will not. This is why you need a technology that can be adjusted to fit such realities like the hosted unified communications system. The system can thus be scaled either upwards or downwards depending on the particular needs that a company wishes to address.
It’s possible to recover your business after the occurrence of a disaster. Many businesses have actually ceased to exist after a disaster occurrence which led to damage of property and loss of data. The ability to adapt is what will enable your company to arise from the ashes of such a disaster. The process of recovery is normally aided by a unified communications system which is capable of keeping your data intact with a secure server.
The system provides extra functionality that is not possible with the ordinary communication platforms. Such include the enhanced quality of voice calls carried over the unified platform. The system is normally integrated in such a way that you can even be away from the office and still transact business on behalf of the firm. Voicemails can be recorded and sent directly to your email account, you can collaborate with your colleagues on a project even when you are physically in different locations.